Shipping policy

Shipping Policy – Vantee

At Vantee, we are committed to delivering your orders safely and on time.

Order Processing

• Orders are usually processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Timeline

Estimated delivery timelines:

• Metro Cities: 3–7 business days
• Other Locations: 5–10 business days

Delivery timelines may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• Free shipping may be available on selected orders or promotional offers.

Cash on Delivery (COD)

Cash on Delivery may be available for eligible orders and serviceable pin codes.

Vantee reserves the right to disable COD for certain orders based on operational or risk-related factors.

Order Tracking

Once your order is shipped, tracking details will be shared via email or SMS.

Incorrect Address

Customers are responsible for providing accurate shipping details.

Vantee shall not be responsible for delays or failed deliveries caused by:

• Incorrect address
• Incorrect phone number
• Incomplete customer information

Delayed Deliveries

While we aim to deliver orders within the estimated timeline, delays may occur due to:

• Courier issues
• Weather conditions
• High order volumes
• Public holidays
• Unexpected operational delays

We appreciate your patience in such situations.

Damaged or Wrong Product

If you receive a damaged or incorrect product:

• Contact us within 48 hours of delivery
• Share a proper unboxing video recorded while opening the parcel

Claims without an unboxing video may not be accepted.

Contact Us

For shipping-related queries, contact us at:

Email: hello@vantee.co

Website: https://vantee.co